Requests for sperm samples for insemination is available only through authorized Reproduction Centers and with a signed agreement with CEIFER Biobanco, as stated by Spanish law 9/2014.

Private requests made by end users may only be processed if receptioning and utilization is to be undertaken at authorized Reproduction Centers with a current signed contract with CEIFER BioBanco.

Steps for ordering

You can register as a client with us either by:

  • Telephone calling at +34 958 254 112
  • Through our online platform (see below).

If you are a patient starting fertilization treatment and your Reproduction Center has no signed contract agreement with  CEIFER Biobanco, please contact us through our telephone number (+34 958 254 112) or through our online platform and we shall arrange that with the Reproduction Center on your behalf.

If you work for a registered Reproduction Center,  already our client:

  • Telephone calling at +34 958 254 112
  • Through our online platform (see below).

To place requests online through our web platform you need to be registered at our web services (please enquire).

If you are a patient bound for treatment at a Reproduction Center,  which has a current signed CONTRACT with CEIFER BioBanco:

  • Telephone calling at +34 958 254 112
  • Through our online platform (see below).

If you are a patient bound for treatment at a Reproduction Center,  which has NO signed CONTRACT with CEIFER BioBanco:

Please contact us and we shall arrange the signing of the contract with the Reproduction Center on your behalf.

  • Telephone calling at +34 958 254 112
  • Through our online platform (see below).

Our clients can register to use our web services by:

  • Telephone calling at +34 958 254 112
  • Through our online platform.
Following contact through either method you will receive your credentials (user/password) to place an ORDER for SPERM SAMPLES.
To be able to consult  INFORMATION ABOUT A DONOR, as well as using the rest of services at our Ordering Platform it is necessary to install a digital certificate.

The use of courier service allows us to be the fastest in the business. You can have a sample in less than 24 hours.

WHEN TO PLACE A REQUEST

  • Preferably two days before insemination.
  • At least before 18:00 the previous day.
  • Shipments to Baleares, Canary Islands, Ceuta and Melilla should be performed as early as possible. It is advised to allow at least five days prior to insemination.

DELIVERY OPTIONS

  • Delivery before 8 am the following day – Time limit to request for: 18:00 h  (Monday to Friday)
    • Samples requested on Friday will be delivered on Monday.
  • Delivery before 10 am the next day – Time limit to request for: 18:00 h  (Monday to Friday)
    • Samples requested on Friday will be delivered on Monday.
  • Next day delivery – Time limit to request for: 18:00 h  (Monday to Friday)
    • Samples requested on Friday will be delivered on Monday.
  • Delivery on Saturday – Time limit to request for: 18:00 h
    • The sample is delivered along the morning.
  • Delivery on the same day after placing a request – Time limit to request for: 11:00 h
    • Only available for some destinations.
CEIFER BioBanco shall take no responsibility for delays in deliveries due to events such as earthquakes, snowfall, roadblocks, accidents, transport strikes, etc.
At the Reproduction Center you will receive a parcel, containing:

  • Liquid nitrogen contanier with the sperm samples.
  • Report for the center, stating:
    • Report tracking number for identification after shipment.
    • Information regarding traceability  (sealing loop number and container).
    • Information regarding the receiving patient and her partner, if known.
    • Identification number of the assigned donor phenotype information, blood group and Rh factor.
    • Results of thawing test and other specific data regarding the sample.
  • Report for the patient receiving treatment:
    • Report tracking number for identification after shipment.
    • Information regarding the receiving patient and her partner, if known.
    • Phenotype information, blood group and Rh factor of the assigned donor.
To request collection of the shipping container please call your nearest MRW courier agency. You can find out at http://www.mrw.es

Information